Event Day FAQ 

 

1. When and where will Valentine Run 2015 be held? 

Valentine Run 2015 will be held on 15 February 2015 at Bedok Reservoir Park. The warm up is scheduled to begin at 4pm and the run to begin shortly after. The event is expected to end at 7pm. 

 

Please refer to the Map for the event location.

  

2. What should I wear? 

Participants are encouraged to wear the event T-shirt provided and covered running shoes. 

 

3. Will there be a bag deposit service? 

No. Please be advised not to bring excessive cash and valuables as there will not be a bag deposit service provided. 

  

4. What is the running route? 

All runners will assemble at the Floating Platform for the warm up. The run will begin and end at the area just next to the Floating Platform. The total running distance is 4.35km.

 

Please refer to the Map for the running route.

 

5. If I miss the flag off time, can I still join in? 

Yes, of course! Come join in the fun!

 

6. What if I am injured during the run? 

Medical assistance will be provided to these participants at first aid stations located along the route. There will also be an ambulance on standby at the venue.

 

7. Will there be refreshments provided? 

Refreshments will be provided for runners after the run.

 

8. What happens in the event of bad weather? 

In view of the safety and well-being of the runners, the Organiser may decide to call off the run due to bad weather. Runners who are on the routes will be diverted by route marshals to nearby shelter areas. If the run has to be cancelled, there will be no refund of fees paid.

 

This is mainly because the Organiser will have to pay the vendors and the service providers for the works and the purchases which were made to prepare for the run. Nevertheless, we do value our participants and we will do our best to make alternate arrangements. 

  

 

 

Registration FAQ

 

1. When is the registration period? 

You can register online (at the Home page) or at Kg Chai Chee CC from 8th December 2014 till 31 January 2015.

 

2. Will the Organiser close the registration before the official closing date, 31 January 2015? 

Yes. Registration may close before the official date if all the places have been taken up. 

 

3. What types of payment are accepted? 

For Online Registration, only Visa/Master credit/debit cards are accepted. 

For Registration at Kampong Chai Chee CC, only cash payment is accepted. 

 

4. Do I need to submit an Indemnity Form? 

Yes, all participants are required to complete and submit the Indemnity Form during registration. Participants below 18 years old (as of 15 Feb 2015) will require the consent of their parent or guardian. Please note that participants will not be allowed to join in the run if they fail to do so. 

 

5. How will I know if my entry has been accepted? 

Online Registration: Participants will receive a confirmation slip as well as a payment receipt via email upon successful registration. 

Registration at Kg Chai Chee CC: Participants will receive an official receipt immediately upon payment. 

 

6. Do I get a refund if I choose not to participate after registration? 

No. All registrations are non-refundable. 

 

7. Can I change my Event T-Shirt size after I have registered? 

No, T-shirt size is final upon confirmation. 

 

 

 

Goodie Bag FAQ

 

1. When and where can I collect my Goodie Bag and t-shirt?

Goodie Bag and t-shirt collection will be advised on a further date.

 

2. What documents should I produce upon collection of my Goodie Bag at the counter? 

Please bring along your Official Receipt or Confirmation Slip and your Identity Card for verification purposes. 

 

3. What can I do if I know in advance that I am unable to collect my Goodie Bag during those times? 

You may appoint a representative to collect on your behalf. Your representative is required to produce an authorization letter together with his/her NRIC upon collection of your Goodie Bag on your behalf. 

 

4. If I miss the collection dates and times, will I be able to collect my Goodie Bag on the event day? 

No. All runners and appointed representatives are to collect their Goodie Bags during the above-mentioned period. There will be strictly no collection of Goodie Bags on the event day. 

However, participants who missed the times may collect their Goodie Bag at Kg Chai Chee CC up to 1 week after the event day. 

 

Uncollected Goodie Bags after the Late Collection Period will be deemed unwanted and the Organiser shall be at liberty to dispose or re-distribute them accordingly.

 

5. I realized that I have missing/faulty items in my Goodie Bag after leaving the Goodie Bag collection counter. Can I return to the counter to request for an exchange of faulty items or a top-up of missing items?

No. All runners and representatives should perform a check for missing or faulty items in their Goodie Bags at the collection counter and notify the counter staff immediately should there be any faulty items or items missing from their Goodie Bags. Once they leave the collection counter, they will not be allowed to request for an exchange of faulty items or a top-up of missing items.